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Consumer Intelligence's analysts generated valuable market insights that clients wanted, but publishing them required either hiring an editor, pulling analysts from client work, or expensive outsourcing. Each option cost too much. Result: insights never reached the market.

Consumer Intelligence, a UK insurance data and analytics company, faced a strategic bottleneck: their insight analysts produced world-class market intelligence in weekly strategy meetings, analysis of pricing movements, competitive shifts, emerging trends, that prospects and clients explicitly requested. But converting those insights into publishable newsletters created a resource problem with no good solution.
The constraint was fundamentally about opportunity cost. Consumer Intelligence's insight analysts were hired to do analysis, not content creation. Their time was already fully allocated to the client work and strategic analysis that drove revenue. Converting their insights into polished, publishable newsletters required either:
Option 1: Hire a dedicated content editor
• Adds headcount cost for a single newsletter
• Still requires analyst time in handoff and review
• Creates a new role that didn't exist in the company structure
Option 2: Have analysts do the content work themselves
• Pulls analyst time away from the analysis work they were hired to do
• Reduces the capacity analysts have for client work and strategic projects
• Opportunity cost is higher than the salary, each hour of newsletter creation is an hour not spent on analysis
Option 3: Outsource to a content agency
• Expensive at scale
• Requires analysts to spend time briefing external teams
• Creates dependency on external resources fortime-sensitive content
• Still doesn't solve the core problem
Result: The newsletter couldn't exist without unacceptable trade-offs. The insights were too valuable to ignore, but there was no way to publish them that didn't either cost significant headcount, reduce analyst capacity for their core work, or require expensive external resources. The company was sitting on expert insights that could directly benefit their market, but couldn't justify the resource requirement to publish them.
The Monday morning meetings happened. The analysis was brilliant. The insights never reached the market.
Rather than hiring a content editor, pulling analysts away from their core work, or outsourcing to agencies, I designed a workflow that does something fundamentally different: it takes the insights the analysts have already created and uses AI to repurpose them into published newsletters, requiring only quick sense-checking from the analysts themselves.
The breakthrough wasn't about creating new analysis. The analysts already had it. The breakthrough was removing the conversion effort that stood between their insights and client delivery.
Step 1: Capture &Convert
The analysts have already done the thinking. Monday's video call meeting generates a transcript (from Microsoft Teams) and supporting slides deck. These materials are downloaded and converted to PDF, this is a 10-minute mechanical task, not an analysis task.
Step 2: Synthesize with NotebookLM
NotebookLM reads the analyst meeting transcript and supporting materials, generating two reports:
• A structured Market Analysis report that organizes the analysts' insights into logical sections
• An Executive Briefing that synthesizes patterns and implications from the analysis they've already done
The AI isn't creating new insights. It's structuring and organising the insights the analysts already articulated in the meeting. 20 minutes of machine work.
Step 3: Apply EditorialExpertise with Claude
Claude takes the NotebookLMreports and transforms them into a polished, publication-ready newsletter. Itapplies:
• Editorial standards and house style (tone, formatting,narrative structure)
• Consumer Intelligence's distinctive voice andperspective
• Narrative framing that helps readers understand why the insights matter
The newsletter is generated in 30 minutes. The key: Claude is working from the analysts' thinking, not creating the thinking from scratch.
Step 4: Verify Source Attribution
A quick fact-check through NotebookLM ensures every claim traces back to what the analysts said in themeeting. This creates an audit trail and ensures defensibility. 15 minutes.
Step 5: Analyst Review &Approval
The analysts spend 15 minutes reviewing the draft to confirm it accurately represents their thinking, doesn't misrepresent market conditions, and reflects their strategic perspective. This isn't content creation, it's sense-checking their own work that's been transformed into newsletter format.
Step 6: Distribution via HubSpot
Publish to prospects and clients. 10 minutes of final coordination.
Total time requirement: 90minutes of mixed effort, with only 15 minutes of actual analyst time needed for sense-checking.
The breakthrough isn't about speed optimisation. It's about preserving analyst capacity.
Without the AI workflow: Converting insights to newsletters requires either hiring new headcount, having analysts spend 2-3 hours weekly on content work (pulling them from client analysis), or outsourcing. All three options have the same problem: they reduce the capacity analysts have for the work they were actually hired to do.
With the AI workflow: The analysts do what they do best, analysis. The AI repurposes that analysis. The only analyst involvement is 15 minutes of sense-checking their own work in newsletter format. The analysts stay focused on analysis. The newsletter still gets published.
The division of labour:
• Analysts do: Strategic thinking, market analysis, insight generation (what they were hired for)
• AI does: Structuring analysis, synthesising findings, applying editorial style, initial drafting (what doesn't require analyst expertise)
• Analysts do (briefly): Fact-check that the AI accurately captured their thinking
Instead of pulling analysts away from revenue-generating work, or hiring someone new, or paying agencies to rewrite what analysts have already articulated, the workflow extracts maximum value from the thinking analysts have already done.
• Before: Consumer Intelligence had brilliant insights from analyst meetings that never reached the market because publishing them would require pulling analysts away from client work
• After: Weekly newsletter delivered to client inboxes Monday afternoon, synthesizing that morning's analyst insights, with no impact on analyst capacity for client work
The key difference: the newsletter exists without requiring analyst time to create it. Analysts spend 15 minutes sense-checking their own work in newsletter format. That's it. The rest of their week is available for the analysis and client work that generates revenue.
Previous situation:
• Publish weekly newsletter → hire editor OR pull analysts from client work
• Every option meant either: new headcount cost, reduced analyst capacity, or ongoing agency fees
Current situation:
• Publish weekly newsletter → 90 minutes of workflow, with 15 minutes of analyst time for sense-checking
• Analysts remain focused on analysis work. Newsletter is published. No trade-offs.
• Insights reach the market Monday afternoon instead of being locked in analyst heads or meeting notes
• Time-sensitive intelligence gets published while it'sstrategically relevant, not days later after markets have adjusted
• Clients get fresh competitive analysis as marketmovements are unfolding, not after they're already priced in
• Before: Publishing a weekly newsletter would cost either new headcount, or 100+ hours annually of analyst time diverted from client work
• After: 15 minutes of analyst time weekly (780minutes annually) for sense-checking, vs. what would have been multiple hours weekly if analysts were writing the newsletter themselves
• Net analyst capacity freed: Roughly 150+ hours annually that stays focused on analysis and client work
• Can now produce 2-3 newsletters weekly without proportional analyst resource increase
• Analysts remain at full capacity for client work; newsletter publishing scales independently
• Infrastructure supports expanding to multiple content streams (weekly analysis, quarterly research summaries, client-specific insights) without hiring additional staff
Most knowledge-intensive organisations with specialist teams face the same constraint as Consumer Intelligence: your experts generate valuable insights, but converting those insights into published content creates a resource problem.
The traditional options all sacrifice something:
• Hire a content editor → adds headcount cost
• Have experts do the content work → pulls them away from their core expertise
• Outsource to agencies → expensive, and loses the authenticity of expert voice
Consumer Intelligence's situation demonstrates a different approach: what if you could use AI to repurpose insights experts have already created, requiring only brief sense-checking to ensure accuracy?
That's the model that works: Don't create new work for experts. Extract maximum value from the thinking they've already done.
### This Pattern Applies Across Industries
Organizations with specialist teams generating valuable insights, whether market analysts, researchers, consultants, strategists, or engineers—face the same pattern. Your expertise is being generated. Publishing it requires work that feels too expensive relative to the resource you have available. With this approach, the expertise scales into published content.
You already have the thinking. You just need a way to convert it to published form without requiring expert time to do the writing. That's what this workflow enables. The experts remain focused on their expertise. The AI handles the conversion work. The only human involvement is brief sense-checking to ensure accuracy. The result: published content that wouldn't have existed because there was no resource-efficient way to create it.
For organizations with specialist teams generating valuable insights, this isn't about optimization. It's about finally making it economically feasible to publish the expertise your team already has.